Returns

We want you to love your Obsidian piece. If something isn’t right, we’re here to help.

30-day returns

Unused items in their original packaging can be returned within 30 days of delivery for a refund or exchange.

How to start a return

Email hello@miguelperezhtg.xyz with your order number and we’ll send return instructions.

Hygiene items

For health reasons, used hoses, bowls and mouth tips can only be returned if unopened and unused.